Social media inbox: manage Direct, Messenger, and WhatsApp all in one place!
Access your social media inbox on a single screen and manage conversations at scale!
Centralize messages from Instagram, WhatsApp, Facebook, and TikTok, organize support, and never leave a potential customer unanswered.
Organize and reply to messages 10x faster!
Manage messages from Instagram, WhatsApp, Facebook, and TikTok with features that simplify support and help your team respond much faster. With mLabs Chat, you can use automations or manage conversations with advanced Social Customer Service tools.
Reply
Canned responses
Streamline support with ready-made answers for frequently asked questions in DMs or private messages.
Standardize your team's service and respond to followers and customers within seconds.
Classify
Assign tags
Classify conversations with tags and easily identify leads, customers, or sales opportunities.
Organize support and quickly find the most important conversations.
Consult
View History
Understand the full context of the conversation before responding and always check contact details when needed.
Have a complete view of interactions to provide more personalized service.
Distribute
Assign conversation
Direct service requests to different team members with just a few clicks.
Distribute conversations in an organized way and prevent messages from going unanswered.
Favorite
Favorite conversations
Highlight important conversations and leads with the greatest potential.
This way, your team can monitor deals and opportunities more closely.
Reply
Canned responses
Streamline support with ready-made answers for frequently asked questions in DMs or private messages.
Standardize your team's service and respond to followers and customers within seconds.
Classify
Assign tags
Classify conversations with tags and easily identify leads, customers, or sales opportunities.
Organize support and quickly find the most important conversations.
Consult
View History
Understand the full context of the conversation before responding and always check contact details when needed.
Have a complete view of interactions to provide more personalized service.
Distribute
Assign conversation
Direct service requests to different team members with just a few clicks.
Distribute conversations in an organized way and prevent messages from going unanswered.
Favorite
Favorite conversations
Highlight important conversations and leads with the greatest potential.
This way, your team can monitor deals and opportunities more closely.
Your unified inbox to manage social media messages has arrived!
Managing conversations across different social networks can be confusing and time-consuming. With mLabs Chat’s unified inbox, all interactions are organized in one place.
Quickly and neatly respond to Instagram DMs, comments, mentions, and private messages without switching between platforms.
An inbox designed for teams of all sizes
mLabs Chat was created for those who need to manage messages from one or multiple social media profiles collaboratively and seamlessly.
Agencies, franchises, and companies with high interaction volumes can centralize messages from Instagram, WhatsApp, Facebook, and TikTok in a single social media inbox, allowing multiple users to work simultaneously on the same account.
Who is mLabs Chat for?
Agencies, creators, franchises, beauty salons, aesthetic clinics, medical and dental offices, restaurants, schools, and much more! Any business that wants to sell and engage through Instagram, WhatsApp, and other social networks can use mLabs Chat!
Agencies
To centralize customer service and scale operations.
Creators
To turn audiences into sales opportunities.
Entrepreneurs
To sell more with fast and organized service.
Customer service, lead qualification, and sales.
All automated.
24 hours a day, 7 days a week.
Try mLabs Chat free for 7 days.
No credit card required. We don’t do SPAM 😉
