Sell more with automations for Instagram and Facebook!
Create automation flows to respond to comments and DMs. Centralize messages. Capture information from your followers and turn relationships into sales!
Official integrations 🧡
All comments and directs are potential customers!
More than just posting, you need to respond to directs, comments, and mentions on Instagram and Facebook at the right time!
With mLabs Chat, you schedule automatic replies, create interaction flows, capture leads, and turn every Instagram and Facebook conversation into a real sales opportunity.
You don’t need to be a programmer to set up automations on Instagram and Facebook!
Set a keyword or user actions as triggers and respond instantly. No delay, no manual effort, and no need to be online!
Schedule automated responses on:
- Feed posts
- Reels and Stories
- DMs
- Messenger
Save time with customer service automation on Instagram and Facebook!
All questions deserve quick answers aligned with your brand’s tone of voice. Even outside business hours!
Create automations to answer frequently asked questions about:
- Products
- Services
- Prices
- Hours
More than automatic replies: centralize your inbox and manage conversations!
Use automations to respond to DMs, mentions, and comments instantly or manage conversations manually with advanced Social Customer Service features:
- Assign to another respondent
- Response bank
- Tags for segmentation
- Conversation history
Why use an automation tool for Instagram and Facebook like mLabs Chat?
More sales through chat
Turn social media conversations into real business opportunities.
Instant 24/7 responses
Serve your audience automatically, anytime.
More qualified leads
Identify interests and collect data before human service.
More efficient service
Organize conversations and respond faster without missing any messages.
Scale service without growing your team
Automate repetitive service and
gain efficient scale.
Team focused where value is added
Automation speeds up service so your team can sell more.
More sales through chat
Turn social media conversations into real business opportunities.
Instant 24/7 responses
Serve your audience automatically, anytime.
More qualified leads
Identify interests and collect data before human service.
More efficient service
Organize conversations and respond faster without missing any messages.
Scale service without growing your team
Automate repetitive service and
gain efficient scale.
Team focused where value is added
Automation speeds up service so your team can sell more.
Capture leads and enrich your contact database
Request data like phone and email directly in the chat and have everything saved in the tool! Take advantage to nurture relationships over time with message flows to:
- Send rich materials
- Promote offers and launches
- Encourage new followers
- Continuously educate the lead
Qualify leads before human support
Optimize your team’s time and effort with strategic chat questions to:
- Identify purchase intent
- Classify interest level
- Separate cold leads from potential buyers
- Forward only hot leads to the human team
Customer service, lead qualification, and sales.
All automated.
24 hours a day, 7 days a week.
Try mLabs Chat free for 7 days.
No credit card required. We don’t do SPAM 😉
