mLabs Chat: turn social media conversations into results

mLabs Chat: turn social media conversations into results
mLabs Chat interface showing message automation in Instagram Direct that automatically replies to the lead and directs the conversation to customer service on WhatsApp.

Centralized inbox, automated interactions, and contact management: everything you need to boost engagement and generate business from social media.

Official integrations:
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We do not ask for credit card. We do not SPAM
mLabs Chat interface showing message automation in Instagram Direct that automatically replies to the lead and directs the conversation to customer service on WhatsApp.

mLabs Chat is a solution from mLabs,

the social media management platform chosen by over 150,000 brands!

Never leave a potential customer unanswered again

Centralize conversations from different social networks into a single inbox and scale your customer service! View, organize, and respond to direct messages, mentions, and comments with consistency and speed!

mLabs Chat inbox interface displaying Instagram, Facebook, and WhatsApp conversations in a single inbox for customer service and social media message management.

Harness the power of automatic replies and interactions

mLabs Chat interface showing an automation template that responds to Instagram comments by automatically sending a direct message (DM) to the user.

Every second without a response is a missed opportunity.
Use mLabs Chat automations to schedule replies to comments, direct messages, stories, and even WhatsApp campaigns!

All in one tool, with 100% official integrations.

mLabs Chat interface showing an automation template that responds to Instagram comments by automatically sending a direct message (DM) to the user.
mLabs Chat screen showing contact and lead management with customer information, interaction history, and Instagram profile for customer service and relationship management.

Grab attention and don't forget to capture the lead!

mLabs Chat screen showing contact and lead management with customer information, interaction history, and Instagram profile for customer service and relationship management.

Turn conversations into relationships! Use automations to capture leads and manage these contacts within mLabs Chat.

Organize your contacts with tags, track interaction history, and engage your base with WhatsApp campaigns and automated follow-ups.

Automation made simple, just the way it should be.

Create automatic workflows in just a few clicks or use ready-made templates to get started in minutes.

mLabs Chat dashboard with options to connect Instagram, Facebook, and TikTok accounts and start managing social media conversations.
01

Connect your channels

Create a free trial account, no strings attached, and connect your channels to set up your first automation.

mLabs Chat screen showing automation trigger settings on Instagram for comments on a post or reel
2

Set the triggers

Automation works from comments, mentions, reactions, Stories, and DMs.

mLabs Chat screen showing an automatic reply in Instagram Direct with a personalized message for a Black Friday campaign
3

mLabs Chat responds

Send personalized messages, links, materials, offers, or direct to human support.

mLabs Chat: mLabs' new conversational marketing tool!

Every ignored DM or comment is a missed sale.

With mLabs Chat, you can:

All automatically, no automation skills needed.

Instagram Direct conversation screen with mLabs Chat automation replying to a coupon request and collecting the customer's name and phone number.

Centralize conversations, automate replies, and sell more through WhatsApp.

With mLabs Chat, you can:

All automatically, no automation knowledge needed.

WhatsApp conversation screen with mLabs Chat automation sending a discount coupon after the customer replies to the promotional campaign.

You lose connection and potential customers when you don't engage with your followers.

With mLabs Chat, you can:

All of this automatically, without needing to understand automation.

TikTok screen with mLabs Chat automation sending a direct message with a link after the user interacts with a content video.

Messenger is still a powerful sales channel if you respond quickly.

With mLabs Chat, you can:

All of this automatically, without needing to understand automation.

Facebook Messenger conversation screen with mLabs Chat automation answering a price question and sending a link to the cake catalog.
mLabs Chat promotional image showing a smiling person holding a cellphone. Instagram, WhatsApp, TikTok, and Facebook Messenger icons are part of the image along with the text Conversations That Convert.

Customer service, lead qualification, and sales.

All automated.

24 hours a day, 7 days a week.

Try mLabs Chat free for 7 days.
No credit card required. We don’t do SPAM 😉

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